Get to know us

About Us

At Universal Resolution Group LLC, we specialize in driving revenue growth, increasing customer retention, and optimizing workforce performance. Our consulting services empower businesses to scale, streamline operations, and create sustainable competitive advantages.

We provide the expertise of a top-tier firm—but with a customized, execution-focused approach tailored for growth-driven companies.

Industries We Serve

1. Automotive Industry

  • Auto Dealerships (New & Used Car Sales)

  • Auto Service & Repair Shops

  • Car Rental Companies

  • Tire Shops & Auto Parts Retailers

  • Car Wash & Detailing Services

2. Hospitality & Travel

  • Hotels & Resorts

  • Luxury Vacation Rentals

  • Airline Loyalty Programs

  • Travel Agencies

  • Cruise Lines

3. Healthcare & Wellness

  • Dental & Orthodontic Clinics

  • Chiropractors & Physical Therapy Centers

  • Medical Spas & Aesthetic Clinics

  • Health & Fitness Centers (Gyms, Yoga Studios, Personal Trainers)

  • Home Healthcare & Senior Living Facilities

4. Financial Services

  • Banks & Credit Unions (Loyalty programs for customers)

  • Insurance Agencies (Life, Auto, Home, Health)

  • Wealth Management & Financial Advisors

  • Tax Preparation Services

5. Retail & E-Commerce

  • Luxury & High-End Retail Stores

  • Furniture & Home Improvement Stores

  • Electronics & Appliance Stores

  • Subscription Box Companies

  • E-Commerce Brands Focused on Repeat Customers

6. Real Estate & Home Services

  • Real Estate Brokerages (Referral & Client Follow-Up Programs)

  • Property Management Companies

  • Home Cleaning & Maintenance Services

  • Interior Design & Remodeling Businesses

  • Pest Control & Landscaping Companies

7. Professional Services

  • Law Firms (Client Retention & Referral Systems)

  • Marketing & Advertising Agencies

  • IT & Managed Services Providers

  • Consulting & Coaching Businesses

  • Recruiting & Staffing Agencies

8. Restaurants & Food Service

  • Franchised & Independent Restaurants

  • Coffee Shops & Cafés

  • Catering Companies

  • Meal Prep & Delivery Services

  • Bars & Breweries

9. Membership & Subscription Businesses

  • Coworking Spaces

  • SaaS & Software Companies

  • Online Coaching & Mastermind Groups

  • Gyms & Fitness Memberships

  • Streaming Services & Content Platforms

10. Education & Training

  • Colleges & Universities (Alumni & Student Retention)

  • Corporate Training Programs

  • Tutoring & Test Prep Services

  • Trade Schools & Certification Programs

  • Private Coaching & Mentorship Programs

Our Services

1. Revenue Growth Consulting

Accelerate Sales. Maximize Profitability.

  • Revenue & Profitability Diagnostics – Uncover hidden revenue opportunities.

  • Sales Process & Lead Generation Optimization – Increase conversion rates and deal velocity.

  • Customer Acquisition & Pricing Strategies – Attract high-value clients while improving margins.

  • Scalable Growth Models – Implement strategies for consistent revenue expansion.

2. Customer Retention & Experience

Reduce Churn. Increase Lifetime Value.

  • Customer Journey Mapping – Optimize every touchpoint for long-term retention.

  • Loyalty & Engagement Programs – Foster repeat business with strategic incentives.

  • Churn Reduction & Service Optimization – Identify and fix the reasons customers leave.

3. Employee Retention & Workforce Strategy

Attract & Retain Top Talent. Build High-Performance Teams.

  • Retention & Culture Strategy – Improve job satisfaction and reduce turnover.

  • Performance Training & Leadership Development – Equip employees with growth-focused skills.

  • Compensation & Incentive Structuring – Align rewards with long-term business objectives.

4. Executive & Leadership Advisor

Strategic Advisory for Sustainable Growth.

  • Fractional C-Level Engagement – Get executive-level expertise without full-time overhead.

  • Business Model & Market Expansion Strategies – Adapt to industry shifts and scale effectively.

Mergers, Acquisitions & Exit Strategy – Position your business for maximum valuation.