Our Comprehensive Virtual Assistant Solutions

Hiring a virtual assistant gives you an affordable and effective customer communication strategy. As communication and customer service are integral parts of any successful business, we know what it takes to be there for your business to help provide a hands-on approach for your customers. Our virtual assistants provide many services to fit your needs.

Chat & Email Support

Live chat support services and email support services are more important than ever. By taking advantage of outsourced email support services and chat support services, you’ll always have a dedicated person handling customer and prospect inquiries. Our team is there to cross-sell, up-sell, and provide technical support when needed. We help to add to the bottom line of your revenue growth.

Data Entry

Data entry services can help optimize how you handle products. Our goal is always to cut down on your process time and revolutionize how you handle projects. This task frees up time from other employees and can help make your business operate more efficiently.

Appointment Setting

Virtual assistants can ensure that no appointments or meetings with potential clients slip through the cracks. This is especially helpful if your current team is falling short with an appointment setting. Virtual assistant appointment setting is helpful for both B2B and B2C companies who want to generate more leads and drive long-term business growth.

Calendar Management

Managing calendars may seem easy, but as more appointments and meetings come through the pipeline, you should consider virtual assistant calendar management. You don’t want to double-book or forget about an appointment that would have resulted in business growth. Our calendar management services are organized and robust so you never miss an important meeting or phone call again.

Email Monitoring

Our email monitoring services are an integral part of our business offerings. We can help to look up email servers and email transmission to make sure there are no issues that are related to storage, security, users, etc. Troubleshooting email-related problems ahead of time can help improve your overall security and catch problems before they worsen.

Correspondence Management

Day-to-day correspondence is an important task that helps your business operate smoothly. Hiring a virtual correspondence manager can give you additional support to better manage both your internal and external online correspondences. Stay in touch with your customers, stakeholders, and vendors in the most professional manner possible.

Call Answering

Never miss an important call again thanks to our virtual assistant phone answering service. There are many parties who might be calling your office on a daily basis; partners, vendors, customers, stakeholders, and more. If they’re sent to voicemail, they’ll only become frustrated. We provide someone who always answers the phone and interacts with callers in a respectful and professional manner.

Content Moderation

Content moderation services help to screen and oversee the content that is posted to various platforms to ensure that it’s consistent with the guidelines that you deem acceptable. For example, you can have a content moderator overseeing your social media channels to address and remove any content that is inappropriate. Our call center content moderation services screen and constantly monitor the content posted by your existing and potential customers, providing a more safe and more enjoyable online environment for your brand.

Appointment Scheduling Service

Today’s businesses often require an appointment scheduling service to help you manage your time in the best way possible. This helps you better allocate your time for the business activities that require your attention, including being available for any pre-scheduled appointments. Rather than setting and overseeing your appointments daily, instead take advantage of our appointment scheduling services.

Data Processing

Virtual assistant database management is an efficient solution to overseeing your data. This is a systematic approach that can help you avoid bottlenecks and service disruptions. By outsourcing your data processing services, you can overcome any back-end data migration challenges and avoid pitfalls before they evolve into something more serious. We can help with data cleaning, data management, data normalization, and so much more.

Virtual Assistant Services Right for Your Industry

Our virtual assistant services span a range of industries. If you’re looking to hire a virtual assistant who knows the ins and outs of your industry, our team at Hit Rate Solutions is here to help!

Real Estate Virtual Assistant

Real estate virtual assistant services can help you compile more qualified leads and offer better customer service to those interested in buying or selling property with you. With a solid grasp of the real estate market, we can confidently serve your customers.

Insurance Virtual Assistant

If you’re looking for an insurance virtual assistant, we can help with various aspects of your business. From claims and policy support to internal quote preparation, we can help with lead generation, administrative support, and more.

Tech Virtual Assistant

Our tech virtual assistant services revolve around maximizing your growth opportunities and helping your company thrive. We are technically savvy and always updated on the latest industry trends.

Retail & Ecommerce Virtual Assistant

The retail industry continues to see additional demand for virtual assistant services. Our retail virtual assistants can help bridge the gap between your physical and online stores and provide support in areas such as customer service and inventory.